ENTERPRISE SECURITY & COMPLIANCE

Built for trust, compliance, and enterprise security.

Real estate brokerages and high-volume teams rely on Listr AI for sub-60-second lead engagement. Here is how we safeguard your data, honor regulatory compliance, and maintain uptime reliability.

All systems operational — 99.9% target uptime across real estate SMS engines
Last verified: Sep 2026

Core Compliance & Security Pillars

Simple, scannable summaries of our policies and operational commitments. No dense legal walls of text. Click through for full legal documentation where needed.

Data Security & Privacy

Enterprise Data Handling & Isolation

Encrypted & Isolated

All lead and communication data is encrypted in transit (TLS 1.3) and at rest (AES-256). Brokerage and CRM data is strictly tenant-isolated and is never used to train public or shared AI models.

Regulatory & SMS

TCPA & SMS Compliance Statement

Opt-In & STOP Compliant

Listr AI only initiates SMS communications with inbound leads who have provided explicit digital opt-in consent. Automated workflows immediately honor STOP keyword requests without exception.

Transparency

Autonomous AI Assistant Disclosure

Human-Oversight AI

Initial sub-60-second lead responses and 24-hour follow-ups are conducted by specialized real estate AI assistants. Leads are clearly notified and can request human agent escalation at any time.

Governance & Audit

SOC 2 Type II Compliance Status

Status: In Progress / Audit Prep

We operate on enterprise-hardened cloud infrastructure featuring role-based access control (RBAC), immutable audit logging, and continuous monitoring aligned with SOC 2 framework standards.

Infrastructure & Reliability

Uptime Stat & SLA Commitments

99.9% Target Reliability

Our distributed lead-response infrastructure runs across high-availability cloud regions to ensure 24/7/365 responsiveness. Enterprise and brokerage tiers receive backed SLA guarantees.

Support & Contact

Compliance & Security Contact

Response within 1 business day

Questions about data handling, compliance documentation, or a security review for your brokerage? Reach our team directly at support@listr.live or through the contact form.

Have specific brokerage security or compliance checklists?

Our team regularly signs custom DPAs (Data Processing Agreements), vendor risk questionnaires, and enterprise SLAs for teams of 10 to 500+ agents.

Request Security Package